Vauxhall is advising customers of any ADAM and Corsa/Corsavan models registered since February 2014 that around 3000 of these vehicles have been manufactured with a steering system part that does not meet Vauxhall’s specification. As a precaution, these vehicles should not be driven prior to inspection.
We and Vauxhall put the safety and convenience of our customers first and as this condition concerns your safety, we’re taking immediate action.
Vauxhall became aware of the condition during routine quality control at the vehicle manufacturing plant. The company is not aware of any accident or injury related to this condition.
Customers can find out if their car is affected by following the instructions below.
Alternatively, you can call us to discuss this during opening hours.
Customers can also call the Vauxhall Customer Assistance Centre for advice on 0800 026 4970 between 09:00 and 19:00hrs Monday to Friday and 09:00 to 13:00hrs on Saturdays.
If you experience problems contacting either of the above, you can contact the AA on 0800 553 388 between 07.00 and midnight.
To find out if your ADAM or Corsa is affected, you will have to check the Vehicle Identification Number (VIN Number) and the production code on the intermediate shaft.
HOW TO CHECK WHETHER YOUR VEHICLE IS AFFECTED, PLEASE FOLLOW THESE INSTRUCTIONS:
To do so, please have the Vehicle Identification Number (VIN) of your Vehicle available.
You will find the VIN Number on the lower area of your vehicle windscreen or in the registration documents of your vehicle.
VIN Example: (last 8 digits are required)
W O L X X X X X X E X X X X X X X
W O L X X X X X X F X X X X X X X
To identify if your vehicle is affected of this recall, you need to check if your VIN number lies in between the following range:
VAUXHALL CORSA D:
VIN Number (last 8 digits) between:
E6046552 - E6118738
E4110659 - E4308122
If your VIN Number is not within this range, your car is not affected.
VIN Number (last 8 digits) between:
E6046481 – E6113446
F6000001 – F6006544
If your VIN Number is within this range, please continue with the following steps:
Check the production code on the steering intermediate shaft.
If your production code on the steering intermediate shaft is 20E4 or 20K3, your vehicle is affected and should not be used/driven to avoid any risk.
Where do I find the production code on the intermediate shaft?
1. Open the driver door of your vehicle
2. Ensure your vehicle is positioned safely and the handbrake is engaged fully so that the vehicle is secured safely against roll away.
3. Ensure the gear of a manual transmission is in neutral or the automatic transmission is in position “P”
4. Start the vehicles engine to have the steering power assist enabled
5. Look at drivers pedal area
Look at the area behind the clutch, brake and accelerator pedal
6. Behind the pedals, you will see a metal cardan joint that turns, when you are turning the steering wheel.
7. Turn the steering wheel, until you can see the relevant codes printed in on the lower joint.
8. The 4 digit code printed is visible in a 180° turned position only!
Turn your head in this direction to read them correctly.
9. Note down the 4 digit code.
Please see the below video for reference -
If production code on steering intermediate shaft is 20E4 or 20K3, your vehicle is affected and should not be used/driven to avoid any risk.
In this case, please contact us during opening hours.
If the production code is not 20E4 or 20K3, the vehicle can be safely driven to us for a final confirmation. Can we please request that you call us beforehand to make an appointment, as this will help to reduce your waiting time.
If you feel uncomfortable to do this check yourself, please do not drive your car and contact us as soon as possible.
In case of any questions please contact the Vauxhall Customer Assistance Centre on 0800 026 4970 between 09:00 and 19:00hrs Monday to Friday and 09:00 to 13:00hrs on Saturdays.
If you experience problems contacting the Vauxhall Customer Assistance Centre they can also contact the AA on 0800 553 388 between 07.00 and midnight.
Your safety is our and Vauxhall’s highest priority and our aim is to do everything possible to first get your vehicle checked, and then if necessary repaired, to get you mobile again in your car as soon as possible.